WHO WE ARE

We are a unique collective of technologists, integrators, designers, developers, and project managers bent on improving clients’ business outcomes. We’re a people-first company, driven by the desire to see our customers succeed.

We got our start in the healthcare sector, building wayfinding and navigation systems for hospitals. Soon, we began to notice that the greatest challenge on hospital campuses – as well as corporate and college campuses – is the need to manage complex location-aware systems in a straightforward manner.

THE OPPOSITE OF LOST®

Healthcare in particular faces numerous costly problems due to the inherent complexity of buildings, campuses, and systems that often spread across cities and even states.

Lost people, lost assets, lost time and resources, and the corresponding lost revenue associated with these all too common problems.

ON AVERAGE, PATIENTS ASK FOR DIRECTIONS TWICE PER VISIT, INCREASING POTENTIAL EXPOSURES, AND MAGNIFYING ANXIETY.
– Independent survey by Emory Healthcare and Georgia Tech

AMONG THE TOP PATIENT COMPLAINTS TO HOSPITALS REGARDING “EXPERIENCE”:

  • I’M LOST/DON’T KNOW WHERE TO GO
  • I CAN’T FIND PARKING/MY CAR
  • I CAN’T LOCATE OFF-CAMPUS FACILITIES

– Press Ganey

AN AVERAGE HOSPITAL WORKER SPENDS NEARLY 40 HOURS/YEAR GIVING DIRECTIONS TO VISITORS
– Independent survey by patient research firm ExploreExit

THE AMERICAN HOSPITAL ASSOCIATION EQUATES THAT TO AN AVERAGE OF $1 MILLION PER HOSPITAL… PAYING STAFF TO PROVIDE DIRECTIONS
-2019 American Hospital Association data

‘UNINFORMED PATIENTS RATED THOSE HOSPITALS LESS FAVORABLY AND WERE FOUND TO HAVE ELEVATED HEART RATES’
–Journal of Environmental Science – comparing hospitals with/without visitor navigation systems

‘ON AVERAGE, NURSES WASTE AN HOUR PER SHIFT SEARCHING FOR EQUIPMENT’
–Nursing Times – a survey of 1000 nurses

HOSPITALS PURCHASE 10% – 20% MORE MEDICAL EQUIPMENT THAN NEEDED, TO ENSURE THAT STAFF CAN LOCATE IT IN CRITICAL SITUATIONS.
-Study by the National Institutes of Health (NIH)

HOSPITALS “LOSE” MOVABLE ASSETS AT AN AVERAGE RATE OF BETWEEN 10 – 30% / YEAR.
–Study by the National Institiutes of Health (NIH)

ALMOST 20% OF SCHEDULED APPOINTMENTS RESULT IN NO-SHOWS. AMONG THE CLINICS IN THE STUDY, THE AVERAGE COST OF NO SHOWS, PER CLINIC PER YEAR, WAS $1.46 MILLION.
– Multi-year study from National Institutes of Health

CURRENTLY 70% OF CONSUMERS SAY THEY ARE VERY OR SOMEWHAT CONCERNED ABOUT CONTRACTING CORONAVIRUS IF THEY GO TO FACILITIES TO RECEIVE CARE FOR ISSUES NOT RELATED TO COVID-19.
– American College of Emergency Physicians (ACEP)

A STAGGERING 70% OF CLINICIANS REPORT THAT THEY HAVE SEEN A SIGNIFICANT DECREASE IN PATIENT VOLUME, WHICH IS THREATENING THEIR PRACTICES’ FINANCIAL VIABILITY.
– Survey from the Primary Care Collaborative

A SURVEY OF NINE MAJOR HOSPITALS SHOWED THE NUMBER OF SEVERE HEART ATTACKS  TREATED IN U.S. HOSPITALS HAD DROPPED BY NEARLY 40% SINCE COVID-19 TOOK HOLD, LEAVING CARDIOLOGISTS CONCERNED ABOUT A SECOND WAVE OF DEATHS CAUSED INDIRECTLY BY COVID-19… PATIENTS SO AFRAID TO ENTER HOSPITALS THEY ARE DYING AT HOME OR WAITING TOO LONG.
– Journal of the American College of Cardiology

N3 USABILTY®
NO NERDS NECESSARY!

Our response to the universal challenges faced by virtually all large campuses is a trademarked functionality standard we call N3 Usability®, which simply stands for No Nerds Necessary!

In other words, anyone who needs to use the system can use the system. Our job is to take complex environments and make them simple and easy to manage.

USING TECHNOLOGY TO IMPROVE THE CONTINUUM OF CARE

Although the technologies we implement are quite complex, our business model is really very simple…we are in the Reduction and Improvement Business. We leverage the most innovative yet proven location technologies and services available anywhere in the world to create simple, user-friendly applications to reduce costly waste of time and resources while simultaneously improving processes and procedures to generate more revenue.

REDUCTION

  • Patient Confusion
  • Anxiety and Fear
  • Time Spent Searching for Assets
  • Excess Equipment Purchases
  • COVID-19 Exposure
  • Contact Tracing Time
  • Risk to Staff
  • Wasted Time and Resources

DECREASED EXPENES

IMPROVEMENT

  • Patient Confidence
  • Patient Satisfaction and HCAHPS Scores
  • Staff Time Spent Providing Care
  • Critical Equipment Availability
  • Personal Safety for Everyone
  • Contact Tracing Capabilities
  • Staff Focus on Care
  • Care Quality and Volume

INCREASED REVENUE

CampuSMART®

Map-Based IoT for Navigation
and Location Management

CampuSEARCH®

Asset Tracking
and Personnel Location

CampuSAFE®

Location-based Safety, Security
and Emergency Messaging

CampuSPHERE™

Private, Enterprise 5G

CampuSMART®

Map-Based IoT for Navigation and Location Management

CampuSEARCH®

Asset Tracking and Personnel Location

CampuSAFE®

Location-based Safety, Security
and Emergency Messaging

CampuSPHERE™

Private, Enterprise 5G

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